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J.Drake

Unable to open personal action requests from others

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Customer

Hello,

We migrated PERSCOM from 1.3.2 to 1.3.5 this week and now we are unable to open personal action requests through both the front-end and ACP.

When going through the front-end (clicking on the notification), it states "The page you are trying to access is not available for your account.", when going through ACP it just gives a message "Unable to load personnel action request". It only works when opening my own requests, so I suspect something permission related?

Anyone familiar with this issue and how to resolve it?

 

Kind regards,

J.Drake

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Staff

@J.Drake, we've identified this issue and will be releasing a hot fix to fix it!

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Owner
Deschutes Design Group LLC
email | [email protected]

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Customer
Posted (edited)

Hello @Jon Erickson,

Any update/ETA on this hotfix? It's quite crippling as we can no longer approve/deny certain requests because we need to know the reason. I can temporarily provide that information by looking in the database but this causes a lot of overhead for us. If you still need some time we'd need to implement a temporary solution using our custom API module, but it'd be pointless if the hotfix is going live this week.

Edited by J.Drake

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Staff

@J.Drake, we have it already fixed. You can anticipate release tomorrow, latest Thursday.

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Owner
Deschutes Design Group LLC
email | [email protected]

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Customer

Awesome! We'll be on standby to install it as soon as possible. Thanks for the work 🙂

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Staff

@J.Drake Posted to the Beta club. Please test at your earliest convenience!


Owner
Deschutes Design Group LLC
email | [email protected]

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