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I've been loving the application so far in testing, and rather than put different bits of feedback into separate threads, I thought I'd put them all in one as a general mix. There's no particular order to these, and I have to forewarn that I'm a software engineer, and I critique software for a living, so forgive me if I get overly analytical.. I'm just speaking features here though as I certainly am not a web developer.

 

Activity Tracker:
Love it! This replaces the forum-based roll call system I've been using for years entirely. The only feature I could see being added is a private notification to the immediate "Combat Supervisor" after a certain set of days so that they can go hound the player. The reason being, many people forget to report in, but they are not really AWOL. If they are set to AWOL even though they are active, it can look like they are truly inactive from the outside looking in. For example, after 14 days the Combat Supervisor is notified, after 21 days the person is marked AWOL.

Applications:
Also an incredible replacement for forum-based applications! I would have two suggestions for this. Firstly, it would be nice to have a front-end recruiters panel, much like the "Operations Center", so that they do not need to be in the admin panel. Permissions could simply be to process and update an application. Secondly, it would be nice to be able to process and update an application in one interaction. To my understanding, you currently need to process the application, and then once it is processed, return to the application and update it. The "process" interaction should also include updating the application status and optionally sending an application update message from the recruiter.

Additional Feature (Attendance):
In my unit, we have a multi-criteria approach to promotion requirements. This is primarily based off attendance, and attendance ratio. So, "overall lifetime attendance ratio", and "past-8 week attendance ratio" are two criteria that important to us. It would be incredible if we could track operation attendance by marking who is/isn't at an event, and then have that record keeping push to the personnel file of everyone listing when they have and have not attended. This may require a separate tab of "Attendance Records". Right now the way around this seems to be adding a new record individually to everyone saying "Player X missed operation", or "Player Y attended operation". With a big unit, this can get really tedious, really fast. To my knowledge, this is the only system we have to keep on google docs right now that is unable to switch to PERSCOM.

Branding:
I understand why there is a branding message at the top - it's good marketing. That said, for what is an expensive application in the world of IPS, I was surprised to see there was still a branding message. Also, as much as I love the 3rdInf, having a link to another units website at the top of your units website is definitely not desired.  If unwilling to remove branding at the current price point, perhaps add a one-time branding removal for purchase. 

Menu Bar:
This is a small thing, but the dropdown menu of PERSCOM has not updated to fit my theme automatically like other applications do. Most players probably will never notice that, but now that I have, I can never forget it! ?

Forum Integration:
I misinterpreted the forum integration to think that the PERSCOM ranks would integrate to IPB groups. That's on me, but it would be a nice feature to add in the future. The more important one to me would be to automatically update the IPB profile picture of a user based on their PERSCOM rank, as we do that here manually, and it eats up a good bit of time when you're promoting a large group.


Again, I can't stress enough that I love the application, but I hope my feedback can help you as you continue your improvements! There's a high chance that some of this feedback is invalid, as I've only been using PERSCOM for under 24hrs.

Edited by Matthew Hawkins
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On 3/1/2019 at 11:12 AM, Matthew Hawkins said:


Applications:
Also an incredible replacement for forum-based applications! I would have two suggestions for this. Firstly, it would be nice to have a front-end recruiters panel, much like the "Operations Center", so that they do not need to be in the admin panel. Permissions could simply be to process and update an application. Secondly, it would be nice to be able to process and update an application in one interaction. To my understanding, you currently need to process the application, and then once it is processed, return to the application and update it. The "process" interaction should also include updating the application status and optionally sending an application update message from the recruiter.

I totally second this. A single movement to process would be much easier. Ive had to explain it a few times to some of my recruiters, I feel they expect that to happen to begin with and therefor get confused over the process initially.

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Another idea/feature request:

It would be nice to be able to add promotion points to people when adding a combat/service/etc record. Right now we're tracking attendance to operations by mass-adding a "Attended X" combat record, and then going through the same selection of users and mass-adding a promotion point corresponding to it.

Another bug report:

In the soldiers page of the admin panel, when selecting multiple users, it will often be incorrect in the "# selected" floater at the bottom. I'm not sure if it's just the floater that's incorrect, or if some of the selection actually isn't going through.

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@Matthew Hawkins, on promo points attached to records, this is an actual feature but unfortuantely we found a bug in it yesterday that is hiding it. It will be fixed with the next release. 

I’ve noticed this as well, and I believe the root cause to be within the multimod JavaScript modules. I’ve noticed this happening in other multimod enabled tables within IPB. I’ll take a deeper look to make sure we’re not causing it. I’ve remedied it by just always selecting none, then trying again. It seems if improper clicking can cause it and the jquery event isn’t triggered and captured correctly. 

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Deschutes Design Group LLC
email | jon@deschutesdesigngroup.com

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@Matthew Hawkins, looked into the mis-counting bug and it is the multimod javascript library that contains the bug. You can trigger the bug by clicking just outside the checkbox. The checkbox is checked but the jquery event isnt triggered. If you then click in the box properly, it works as intended. I will submit this to the IPS team.

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Owner
Deschutes Design Group LLC
email | jon@deschutesdesigngroup.com

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